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Billing & account

Downloading or deleting your data

Both are self-serve, under Profile & settings → Your data.

Download: one file containing everything Cadence knows about you: intake, check-ins, chats, plans, insights, the coach's memories. Yours, anytime.

Delete: permanently removes your account and everything in it: chats, photos, logs, the coach's memory. No email required, no waiting period, no "are you sure" phone call. The exit door being unlocked is part of why you can trust walking in.

Still stuck? Email support@cadencehealth.io for a real reply, usually within a day.